Terms & Conditions

Terms & ConditionsPrivacy PolicyRefund Policy

By using this website, a DCORE licensed platform, or any related application, you confirm you have read and agree in full to these Terms, the Privacy Policy, and the Digital Personal Data Protection Act, 2023. If you do not agree, do not use DCORE services.

Who we are

DCORE Global Corporation operates this website and licenses service software platforms that connect users with independent partners, vendors, and service providers. DCORE is a technology and licensing company — not the employer of partners, not the trainer of every candidate, and not the seller of vendor goods unless a written DCORE engagement says otherwise.

Contact: legal@dcoreglobal.com · connect@dcoreglobal.com · +91-92701-94842 · Pune, Maharashtra, INDIA.

Who these terms cover

These Terms apply to every person, company, or entity that uses DCORE websites or licensed platforms, including: (1) candidates and any individual or organisation using training or Skill Gap Review flows, (2) service providers, (3) vendors, (4) client users, and (5) any related or unrelated visitor. Each must accept these Terms, the Privacy Policy, and DPDP Act 2023 before onboarding, registration, booking, payment, or use where those flows exist. Acceptance may be recorded with date and time (IST) and forms an electronic record under the Information Technology Act, 2000.

DCORE as intermediary

Where a licensed platform is a marketplace, DCORE Global Corporation operates as an IT intermediary under the Information Technology Act, 2000. We provide software that connects users with independent partners. We do not employ those partners, do not perform their services ourselves, and are not responsible for partner, vendor, or service-provider conduct except as expressly stated here or required by non-waivable law.

No liability — DCORE Global Corporation

DCORE Global Corporation is not responsible for any liability, misuse, harm, damages, financial or mental impact, or any other damages to candidates, service providers, vendors, client users, or any related or unrelated consumer, third party, or visitor, except where liability cannot be excluded under mandatory Indian law. This includes acts or omissions of partners, service outcomes, personal injury, property damage, data loss, training or placement outcomes, food or health incidents, transport incidents, and disputes between any parties.

Eligibility

You must be 18 or older, legally capable of entering contracts, and provide accurate information. One account per mobile unless DCORE authorises otherwise. You must not be barred by law from using marketplace or licensed software services.

Platform provided “as is”

DCORE websites and licensed platforms are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, DCORE Global Corporation disclaims all warranties — express, implied, or statutory — including merchantability, fitness for a particular purpose, accuracy of listings, availability of partners, and uninterrupted operation. Prices, times, ratings, and descriptions are informational and may change.

AIRam, Aram, and site chat

AIRam and Aram are artificial-intelligence systems. They are not human sales representatives and they do not bind DCORE. Anything they say or display — including time, news, product facts, prices, legal summaries, and contact details — may be incomplete, outdated, or wrong. You must verify material facts yourself on this website, in a written DCORE engagement, or with a named human lead at connect@dcoreglobal.com.

Conversations with AIRam and Aram may be recorded, logged, and reviewed for security, quality, and operations. By using the chat you agree that those systems can make mistakes, that you will not rely on them as the sole basis for a commercial or legal decision, and that DCORE Global Corporation is not responsible for chat content or for any loss, delay, or other consequence that follows from using it — except where liability cannot be excluded under mandatory Indian law.

Booking and commercial work

A marketplace booking is confirmed only when identity verification (where required), legal acceptance, a transaction reference, and any applicable platform fee are complete. Enterprise software, cloud, hall, academy, real estate, and licensing work is confirmed only by a written DCORE engagement. DCORE may cancel, modify, or reassign a booking if no partner is available, fraud is suspected, safety concerns arise, or these Terms are violated — without liability beyond refund of a platform fee actually collected for that booking, as set out in the Refund Policy.

User responsibilities

Provide accurate details. Be present at the agreed time and location. Treat partners respectfully. Pay agreed fees. Report issues within 48 hours. Do not use DCORE platforms for unlawful purposes. Do not circumvent a licensed platform to deal directly with partners discovered through it. Indemnify DCORE Global Corporation against claims arising from your misuse, false information, or violation of law.

Partners, vendors, and service providers

Partners are independent contractors. They are not employees, agents, or representatives of DCORE Global Corporation. Onboarding checks (mobile verification, documents, location) are best-effort tools, not a guarantee of skill, licensure, background, or future conduct. Any warranty, advice, or outcome is solely between you and the partner unless DCORE states otherwise in writing.

User–partner disputes

Disputes about service quality, pricing beyond a platform fee, damage, delay, professional advice, food quality, health outcomes, candidate placement, training outcomes, or conduct are primarily between you and the partner. DCORE may route a complaint but is not obligated to mediate, arbitrate, compensate, or assume liability except as stated in the Refund Policy or required by law.

Payment and fees

Where a licensed marketplace collects a platform fee, the default is 10% of service value unless shown otherwise, plus GST at applicable rates. Service fees are indicative. Cash-on-service may still require the platform fee online. Chargebacks without valid cause may lead to account suspension and recovery of costs. Enterprise invoices follow the written contract.

Professional and regulated services

Legal, medical, healthcare, training, cloud, property, recruitment, and consulting listed on a licensed platform are provided by independent partners unless a DCORE statement of work says DCORE is the performing party. DCORE does not provide professional advice through a marketplace listing and has no liability for professional outcomes, diagnoses, legal opinions, certification results, or hiring decisions of independent partners.

Food, health, and safety

For food, healthcare, home services, and on-site visits, partners are solely responsible for hygiene, licensing, safety, and quality. DCORE does not inspect every premises or meal and is not an insurer of on-site harm except where non-waivable law applies.

Location data

Where a licensed platform uses dispatch or live tracking, you consent to collection of GPS or IP-based location to match partners, route work, and record sign-in location. Location is shared with an assigned partner only to fulfil the booking. Denying location may block booking or dispatch. See the Privacy Policy.

Assumption of risk and limitation of liability

You use DCORE websites and licensed platforms at your own risk. To the maximum extent permitted by law, DCORE Global Corporation’s total liability for any claim arising from a marketplace booking is limited to the platform fee actually collected by DCORE for that booking. For enterprise work, liability is limited as stated in the contract. We are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, data loss, personal injury, or partner acts. Nothing here excludes liability that cannot be excluded under the Consumer Protection Act, 2019 or other mandatory Indian law.

Indemnity

You agree to indemnify and hold harmless DCORE Global Corporation and its directors, officers, employees, and affiliates from claims, losses, and reasonable legal fees arising from your breach of these Terms, your use of services, content you submit, a dispute with a partner where you are at fault, or your violation of law.

Suspension, force majeure, and prohibited uses

We may suspend or terminate access for fraud, abuse, chargebacks, false identity, harassment, or legal requirement. DCORE is not liable for delays due to events beyond reasonable control. Prohibited uses include illegal purposes, reverse engineering, scraping, fake bookings or reviews, soliciting partners off-platform, harassment, circumventing fees, and impersonation.

Changes, severability, and governing law

We may update these Terms. The updated date will change. Continued use after publication constitutes acceptance. If any provision is held invalid, the remainder stays in effect. These Terms, the Privacy Policy, and the Refund Policy form the agreement regarding DCORE websites and licensed platforms. Laws of India. Exclusive jurisdiction: courts at Pune, Maharashtra. Mandatory 30-day good-faith negotiation before formal proceedings. Contact legal@dcoreglobal.com.